Mspa Aurora

General FAQs

• What is an MSpa?

MSpa is a brand of portable, inflatable hot tubs designed for easy setup and relaxation at home. They are energy-efficient, durable, and come with features like bubble jets, heating systems, and digital controls.

• How does an MSpa work?

The MSpa inflates with an air pump, fills with water, and uses an electric heater to warm the water. Bubble jets provide a soothing massage experience.

• Where can I use an MSpa?

You can use it indoors or outdoors (on a flat, stable surface), such as in your backyard, patio, deck, or even inside a garage or basement (with proper ventilation).

• How many people can an MSpa fit?

Most MSpas fit 4-8 people, depending on the model. Check the product specifications for exact capacity.

Setup & Installation FAQs

• How long does it take to set up an MSpa?

Inflation takes about 5-10 minutes, and filling with water can take 30-60 minutes, depending on water pressure. Heating time varies (usually 12-24 hours to reach optimal temperature).

• Do I need any special tools or equipment to set it up?

No, the MSpa comes with an air pump for inflation and a heater/filter system. You just need a water hose and a power outlet.

• What surface should I place my MSpa on?

A flat, sturdy, and level surface (like concrete, decking, or patio slabs) is best. Avoid sharp objects, gravel, or uneven ground.

• Can I leave my MSpa inflated all the time?

Yes, but if not in use for long periods, it’s best to deflate and store it to prolong its lifespan.

Maintenance & Care FAQs

• How often should I change the water in my MSpa?

Recommended every 3-4 days with regular use. If using chemicals, you can extend it to 1-2 weeks.

• What chemicals do I need for my MSpa?

Use chlorine or bromine sanitizers, pH balancers, and algaecides designed for hot tubs. Always follow the manufacturer’s guidelines.

• How do I clean my MSpa?

Drain the water, wipe the interior with a mild cleaner, rinse thoroughly, and let it dry before refilling.

• Can I use my MSpa in winter?

Yes, but extreme cold may affect heating efficiency. Insulating covers or thermal blankets can help.

Heating & Energy FAQs

• How hot does the MSpa get?

Most models heat up to 104°F (40°C)—the standard safe temperature for hot tubs.

• How long does it take to heat up?

Initial heating can take 12-24 hours, but subsequent reheats are faster if the tub is covered.

• Is the MSpa energy-efficient?

Yes, it uses insulated materials and efficient heating systems, but running costs depend on usage and climate.

Troubleshooting & Warranty FAQs

• Why is my MSpa not heating?

Check if the power is connected, the water level is sufficient, and the thermostat is set correctly. If issues persist, contact customer support.

• What should I do if my MSpa is losing air?

Check for punctures and use the included repair patch. Ensure all valves are tightly closed.

• Does the MSpa come with a warranty?

Most MSpas come with a 1-2 year warranty (varies by model). Check product details for coverage.

• Where can I buy replacement parts?

You can purchase them from our website or authorized dealers.